Courtesies

Our spa courtesies ensure satisfactory and fair services for all of
our treasured customers. We kindly request that all guests honor them.


Treatment hours

Open hours : 10:00am-10:00pm Monday-Sunday 7 days a week

Spa services are available to guests 16 years of age and older.

Before your appointment
We recommend eating a meal 2-3 hours prior to your treatment to avoid
being too full or too hungry during your visit.

Arrival time
We suggest arriving at least 15 minutes prior to your appointment to
enjoy a welcome drink and prepare for your treatment.

Please respect your appointment time.

Your service will end at its originally scheduled
time to prevent a delay for the next guest.

Thank you for understanding.

Cancellation policy
Appointments require a credit card for reservation.

We respectfully ask that you allow more than 48 hours

notice if you must cancel an appointment.
Cancellations within 48 hours of your appointment or
missed appointments will be charged 50%.

Gift vouchers
Gift vouchers are available for any treatment.

Gift vouchers are non-refundable and must be presented at time of treatment.

Ask your host if you are interested in purchasing one.

Health conditions
While making your reservation, kindly advise us of any health conditions,
allergies or injuries that may affect your service.

Pregnancy
We have specially designed treatments for expectant mothers 16 weeks or later into pregnancy.
Please allow our spa team to guide you in selecting a suitable treatment.